I bought 3 bands for my sisters and I for Christmas. They are so cute and my sisters loved theirs (Lei pua kenikeni and monstera)! Mine came in as a M/L instead of S/M size. I emailed the company wondering if I could exchange it (it was past the initial exchange company policy so I wasn’t feeling hopeful). They IMMEDIATELY emailed me back and got my issue resolved within 5 mins. It was amazing!! I love my watch band and the company! <3