Not only do I love my watch bands and Stanley...they are beautiful! But this Company is GREAT to work with. My watch band was lost in the mail. I did not think they would be able to do anything but I reached out and they saw it was lost by the post office. They immediately placed a new order and I received my watch band. It was the easiest and best customer service that I have ever received. For that alone I will continue to purchase items from this Company! Keep up the great customer service! It means a lot!!! And thank you for getting my band to me, I wear it every day ;)